Answering service for small business

Call coverage without the per-minute math.

Conductor answers live with an AI voice, asks why the person called, and sends you a concise text summary. You get a consistent first response and a flat $20 per month for unlimited use after the free allowance. After the call, text Conductor to book the follow-up, set a reminder, or pass a message along.

Choose Conductor when repeatable call intake and a flat price fit better than staffed, per-minute coverage.

100 calls and texts free. No credit card required.

A useful first conversation while you stay focused.

Conductor handles the repeatable work at the front of a call. You keep the judgment, relationship, and final decision.

01 · Pick up

Answers in real time

Conductor answers a dedicated number or calls forwarded from your existing line.

02 · Ask

Captures the reason

A caller can explain what they need and answer useful follow-up questions.

03 · Pass along

Texts the short version

You receive a concise summary without waiting through a recording or calling for notes.

Where an AI answering service fits.

Conductor works best when the first call can follow a clear process and you want the result quickly.

  • Routine inquiries. Callers can state what they need and leave the details you care about.
  • Appointment requests. Conductor can check availability and book when Google Calendar is connected.
  • Known callers. Saved contacts can be recognized and greeted by name.
  • Immediate handoff. A concise text summary arrives when the call ends.
  • Works after the call. Text Conductor to book the follow-up, set a reminder, or pass a message back to the caller.

Choose the service model that matches the call.

Both options can answer when you cannot. The important difference is who handles the conversation and how the service is priced.

What to compareConductorTraditional live answering service
Who answersAn AI phone assistantA human agent or shared reception team
ConversationNatural spoken exchange with follow-up questionsHuman conversation, often guided by a script or account notes
After the callConcise text summary sent when the call endsMessage format and delivery depend on the provider
SchedulingOptional Google Calendar or Apple iCloud connection for availability and bookingAvailability and integrations depend on the provider
After the summaryText Conductor to book, set a reminder, or pass a message alongThe follow-up is yours to do
PriceFirst 100 calls and texts free, then a flat $20 per month for unlimited usePricing varies and may depend on minutes, calls, agents, or plan limits

Conductor uses AI. If callers need sensitive, unpredictable, or high-touch human judgment on the first call, a traditional live answering team may be the better fit.

The practical details, before you choose.

What is a small-business answering service?

An answering service picks up when you cannot, gathers the reason for the call, and passes the details back to you. Conductor does this with an AI phone assistant rather than a human agent.

Is Conductor a live answering service?

Conductor answers calls live, but the receptionist is AI rather than a human agent. Callers can explain what they need and answer follow-up questions in a natural spoken conversation.

Can Conductor use my existing business number?

Conductor gives you a dedicated number. You can share it directly or forward calls from your existing carrier so Conductor answers the calls you send to it.

How much does Conductor cost?

Your first 100 calls and owner-sent texts are free, with no credit card required. Pro is a flat $20 per month for unlimited use.

Is Conductor only for calls?

No. Conductor is an assistant on its own number. Text it to set reminders, keep a to-do list, check or change your calendar, remember details, and pass messages to your contacts, and it texts you a short briefing each morning. Calls are where most people start.

See the other ways to cover a missed call.

Give your business a consistent first answer.

Start with 100 calls and texts free. No credit card required, then a flat $20 per month for unlimited use.

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